Guide to Troubleshoot Xfinity Internet Service


By following some easy steps, you can troubleshoot Xfinity Internet Service using the system refresh tool. Anu support Call 1-833-201-7904

How To Perform A System Refresh?

A lot of internet connectivity issues can get resolved by refreshing the system. Visit the website link, log in and select ‘Restart Now’ option.

Other Troubleshooting Tips

If the online refresh process doesn’t work for you, try the following steps:

• Unplug your gateway/modem from the power outlet and leave it unplugged for about 10-20 seconds.
• Plug it back in the socket and wait for at least 30 seconds.
• Turn on the devices.

Some additional tips to improve the signal strength of your Internet connection

• Ensure that your Gateway/modem’s coaxial cable is securely and tightly connected to the wall electrical outlet and to the back panel of the device.
• Keep your Gateway/modem centrally in your home. The ideal place would be an open area which is away from walls, appliances, and/or furniture.

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