Tips To Reboot AT&T Modem Or Wi-Fi Gateway


To increase the speed of your Internet and make it run smoothly, try rebooting your Wi-Fi gateway or modem with these easy steps.

Using Smart Home Manager to easily reboot your Wi-Fi gateway

To begin with, make sure that your Wi-Fi gateway is listed in the compatible gateways for Smart Home Manager list. These are:

  • Arris NVG599
  • Motorola NVG589
  • BGW210
  • Pace 5168
  • Pace 5031NV
  • Pace 5268AC
  • 2Wire 3801HGV
  • 2Wire 3600HGV
  • 2Wire 3800HGV-B

Now follow these steps:

  1. Go to com/smarthomemanager and select the device.
  2. Select Wi-Fi Gateway > Reboot Wi-Fi Gateway > Reboot.

Manual rebooting of your modem or Wi-Fi Gateway

  1. Pull the power cord from your modem or gateway and unplug. Also:
  • If you have an internal battery backup, then remove it.
  • If you have a DSL service, then unplug the telephone cord from your gateway or modem.
  1. Wait for about 20 seconds.
  2. Place the internal battery back in (if applicable).
  3. Plug the modem or gateway’s power cord back in and reconnect the telephone cord (if you have DSL service).
  4. Wait for around 10 minutes for the modem or Wi-Fi gateway to reboot. After the process is complete, the broadband light will blink green.

Still Stuck?

If the above steps don’t work out, restart your modem or Wi-Fi gateway and then reconnect to the network or call at&t phone number 1-888-868-0745.

Leave a Reply

Your email address will not be published. Required fields are marked *